Therapy

Downloading the app is the easiest way to talk to the right healthcare professional. Watch this quick video to see how it works.

Services may vary based on health plan or employer. To see which CareVitality services you have, please review your welcome letter in the mail, speak with your benefits manager, or call us at 1-800-376-0212.

Through the CareVitality mobile app at our website www.CareVitality.com, you can see a psychologist or social worker, to address common behavioral health challenges, from the privacy and comfort of your own home or desired location. CareVitality’s national therapist network provides online therapy services. We have over 250 psychologists, social workers and counselors covering a wide array of needs for our patients.

Yes, our therapists are available through scheduled sessions. To schedule an appointment that works best for you there are three (3) options:

1. Log on to the CareVitality mobile application
2. Visit our website (www.CareVitality.com)
3. Call us at 1-800-376-0212.

Once you finish your appointment if you need a follow up visits you can schedule it with your therapist at the end of your session.

This varies based on the patient’s treatments plan and the therapists recommendations. Usually patients have an average of six (6) appointments but can be shortened or lengthened based on the individualized patient’s needs.

A typical therapy visit on CareVitality is 45 minutes. The average number of visits a patient has is six, but each patient has an individualized treatment plan and your therapist may recommended more or fewer visits.

If your employer or insurance company offers a telehealth benefit then it would be your co-pay or meeting a deductible. Please set up your account to see which services are available to you and their cost.

If you are self-pay, the cost of a visit varies based on if the therapist has their masters or doctorate.

• A master’s level therapist visit cost $99.
• A doctoral level therapist visit costs $110

This a huge savings compared  to the average national cost of $161.

No, there is no price increase to talk to a therapist at night, weekends or holidays.

Absolutely, we pride ourselves on keeping your patient information secure and private. This is a top priority for CareVitality. We provide healthcare cybersecurity consulting to health systems and practices for over a decade and we have designed our system to be private, secure, and HIPAA-compliant for your online visit.

No, we do not record or store your therapy session to ensure your security and privacy of your information.

Our therapists are trained to listen, understand your current situation and find effective coping strategies to assist you through this challenging time when and where is convenient for you.

You can select your therapist by reviewing their background and schedule an appointment time that works for you without taking time off work and travel expense. No need to sit in traffic and eliminate the risk of catching COVID or other virus/ bacteria by seeing a therapist in your desired location (ie. comfort of your home).

Traditionally before online therapy, 12.5% of Americans affected by emotional distress seek care for such things as anxiety, depression, OCD, insomnia, work issues, stress management, PTSD, panic attacks, relationship issues, couples therapy, loss of a loved one, divorce, childbirth/parenthood, addiction, menopause, or other major life changes. Also, a therapist can be a support If you just relocated, your therapist is on maternity leave or are seeking a second opinion.

Now online therapy offers a convenient, private and secure method to meet with an experienced and licensed therapists to help you get through hurdles life throws your way and more quickly get back to living your best life.

Our Chief Psychiatry Officer and VP of Therapy carefully vet our network of doctoral licensed psychologists and master’s level therapists practicing at CareVitality’s Telehealth Group. A patient can choose from a therapist licensed to practice in their state. The therapist is trained in treatment and prevention techniques via telehealth by our Chief Therapy Officer. If needed, we have physicians who can provide a virtual visit/ telehealth visit, prescribe needed medications and manage any urgent or regular medical office visit needs.

Yes, just select the state you are in to seek care and you will be provided a list of licensed therapists available in that state.

During your session, you will discuss your current behavioral/ emotional symptoms, possible reasons leading to these symptoms, your medical and mental health history and what your goal is for the virtual visit. Then, your therapist will come up with an assessment and recommended treatment plan for improvement. This will be an ongoing conversation and can change your treatment plan if your needs change over time.

At this time we provide care in the United States but we will be expanding internationally in the future.

Yes, as long as we have guardian/ parental consent, our state specific therapists who are experienced in treating children can provide online therapy. Since the child is a minor, the parent needs to create a sub-account to their child’s account to schedule the child’s therapy appointment.

No, therapists are not allowed to prescribe medication. If you are seeking medication, scheduling with one of our psychiatrists would be a more appropriate choice. Our integrative approach to online therapy allows our physicians to collaborate with our therapists when needed to provide time efficient and effective care for our patients.

It is your decision if you would like to share these notes with your physician. If you decide to have these notes shared you can have this done in the following ways:

1. You can give the fax number of your physician to the therapist and we can electronically transmit your session notes to your requested physician once the therapist receives your consent.
2. You will have a copy of your session summary in your CareVitality account to send to your desired physician, save or print a copy for yourself.

Please take the opportunity to sort each therapist by their specialty areas and review their experience, qualifications, and professional skills to help narrow down your search. Then, feel free to interview the remaining therapists to find the best one for you to schedule your appointment.