Downloading the app is the easiest way to talk to the right healthcare professional. Watch this quick video to see how it works:
Why Online Physical Therapy?
Neck & Back Pain
- Low back Pain: Herniated disc, Buldging disc, Degenerated Disc Disease (DDD)
- Neck Pain: Herniated disc, Buldging disc, DDD, Torticollis
- Thoracic Pain
Shoulder & Arm Pain
- Shoulder Pain: Rotator Cuff Syndrome, Impingement, Frozen shoulder, Labral tear
- Elbow Pain: Tennis Elbow/Lateral Epicondylitis, Golfer’s Elbow.
- Wrist/Hand Pain: Carpel Tunnel Syndrome (CTS)
Hip & Leg Pain
- Hip Pain: Impingement, Labral tear
- Knee Pain: Meniscal tear, Patello-Femoral Dysfunction, ITB Friction Syndrome, Baker’s Cyst, Jumper’s Knee
- Ankle/Foot Pain
Other Conditions
- Sprain/Strains
- Tendonitis / Tendonopathy
- Arthritis
- Vestibular Dysfunction (if available in your state)
- TMJ (if available in your state)
Patients
Can request a virtual visit and/or follow up visits by including the following:
Therapists
- Initial Visit
-
Patients
Can request a virtual visit and/or follow up visits by including the following:Therapists
- Follow Up Visit
-
Video Visit & Phone Calls
Get more detailed care from your therapists by scheduling a virtual video visit
Instant Messaging
Receive a quick response from your therapists with secure texting for questions prior to or after your visit.
$69 Medical Visits
Select and schedule an online appointment with a physical therapist in your state to receive care.
This a huge savings compared to the average national cost of $150.
If your employer or insurance company offers a telehealth benefit then it would be your co-pay, meeting a deductible or a lower cost agreed upon contracted with CareVitality by your employer. Please set up your account to see which services are available to you and their cost.
Visits Cost Less
$81 SAVINGS
Visits Cost Less
$81 SAVINGS
Health Plans cover Telehealth for over 80 million members!
LogIn and enter your plan and subscriber ID before you have a virtual/ online visit. We’ll automatically work with your plan to give you the lowest out of pocket expenses.
What to expect using CareVitality
Practice TeleTherapy
Are you a provider interested in practicing teletherapy? Learn more about how to list your practice and start seeing patients within days.
Questions? CareVitality has Answers.
Review the Common Questions/ Answers below. You can call us anytime 24 hours a day, 7 days a week at 1-800-376-0212 for questions about our services or to speak to a doctor about your symptoms or conditions.
How do I find out what services I am eligible to receive?
Services may vary based on health plan or employer. All services are available to self-pay patients. To see which CareVitality services you have, please review your welcome letter in the mail, speak with your benefits manager, or call us at 1-800-376-0212.
What is an online/ virtual visit?
A virtual physical therapy visit is a face-to-face visit to be scheduled at you convenience in the location of your choice (ie your home). This visit can be done through your smartphone, computer or mirrored to your TV. The benefits of video through your computer or smartphone is that your physical therapist can see, listen and interact with you to put a treatment plan in place for your health concerns. Log into the CareVitality mobile app or website www.CareVitality.com to get started.
Will it cost more to have a virtual visit with a CareVitality physical therapist during nights, weekends or holidays?
No, there is no price increase to meet with a physical therapist at nights, weekends or holidays.
Do I need to schedule an appointment?
Yes, our physical therapists are only available through scheduled sessions. To schedule an appointment that works best for you there are three (3) options:
- Log on to the CareVitality mobile application
- Visit our website (www.CareVitality.com)
- Call us at 1-800-376-0212.
Once you finish your initial visit and you would like to continue working with this physical therapist you can schedule your follow up visits.
Is my virtual visit secure and private?
Absolutely, we pride ourselves on keeping your patient information secure and private. This is a top priority for CareVitality. We provide healthcare cybersecurity consulting to health systems and practices for over a decade and we have designed our system to be private, secure, and HIPAA-compliant for your online visit.
Am I able to complete a virtual visit with a physical therapist if I am traveling to a different state?
Yes, just select the state you are in to seek care and you will be provided a list of board-certified physical therapists available in that state.
Do you have physical therapists outside the United States?
At this time we provide care in the United States but we will be expanding internationally in the future.
How is a virtual visit different from an office visit?
A virtual visit is essentially the same as an office visit except it is from the convenience of the location of your choosing, eliminating unneeded travel time and costs. During your session, you will discuss your symptoms, possible reasons leading to these symptoms, your medical and mental health history and what your goal is for the virtual visit. Then, your provider will come up with an assessment and recommended treatment plan for improvement.
Can a physical therapist prescribe me medication from my virtual/ online visit?
No, our physical therapists cannot prescribe medications.
Didn’t Find the Answer Or Your Question is Not Listed Here?
Send a Message To our Patient Advocates or Call Us 800-376-0212.
CareVitality Can Help Improve Your Health When And Where You Need It
CALL US AT 800-376-0212 WITH ANY QUESTIONS