Or call (800)376-0212 for assistance from our trained care advisors.

Set up your account now
loved one needs CareVitality
1. Add family members you’re caring for to your account
2. Upload any legal documents required, or, have your loved one who’s receiving care authorize you as a caregiver
3. Log-in and request a doctor visit
4. Talk with a doctor by phone, video or web
5. A prescription can be sent to your pharmacy when medically necessary
Who can use this service?
As a caregiver, this program is available to you as well as the person you care for, such as a parent or spouse.
How do I become a caregiver?
Simply open your CareVitality account and add your loved one to the account. If you have legal documents authorizing you to act on their behalf, upload the documentation for our Legal department to review. (The review takes approximately two business days.) If legal documents aren’t available, we can send an email to your loved one to obtain their authorization during the registration of your account.
Do I talk to a real doctor?
Yes, you’ll speak with a board-certified doctor living in the United States. When you request a consult, CareVitality will connect you with a doctor licensed in your state.
Can I request a particular doctor?
Yes, you can request a specific doctor. If the doctor you request is unavailable in your requested time frame you can select from another doctor that meets your availability.